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RR 6.02.50 - win__rrWorkstation_installer.bat client error

 
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3dconnection



Joined: 19 Apr 2012
Posts: 19
Location/Company/Country: Denmark

PostPosted: Thu Aug 21, 2014 10:27 pm    Post subject: RR 6.02.50 - win__rrWorkstation_installer.bat client error Reply with quote

Upgraded my RR from 6.02.25 to 6.02.50 on the server - no problem.

1. deinstalled the RR from one client with win__rrWorkstation_installer.bat "Deinstall"
2. rebooted
3. Installed RR 6.02.50 with win__rrWorkstation_installer.bat "Install"
4. rebooted
5. The client starts but fail to connect to the server.

6. If I start the client manually with win__rrClient.bat - the client connects fine.

In the logs from c:\program files (x86)\rr_server the problem is that some files in the \RR_Share\bin\win64 is missing - the folder is empty!

Below are the logs.

"rrAutostartservice.log"
--
6.02.50 08.21. 22:51.13: Config file read
6.02.50 08.21. 22:51.13: rrRoot folder \\3DCSERVER\RR_Share\
6.02.50 08.21. 22:51.13: Init done
6.02.50 08.21. 22:51.13: rrClientconsole.exe not found. Starting...
6.02.50 08.21. 22:51.13: Reading config
6.02.50 08.21. 22:51.13: Config file read
6.02.50 08.21. 22:51.13: rrRoot folder \\3DCSERVER\RR_Share\
6.02.50 08.21. 22:51.17: LogonUser successful.
6.02.50 08.21. 22:51.17: ImpersonateLoggedOnUser successful.
6.02.50 08.21. 22:51.17: Not elevating token.
6.02.50 08.21. 22:51.18: Source file does not exists! \\3DCSERVER\RR_Share\bin\win64\rrClientcommander.exe

6.02.50 08.21. 22:51.18: Starting Executable \\3DCSERVER\RR_Share\bin\win64\rrClientconsole.exe
6.02.50 08.21. 22:51.18: "\\3DCSERVER\RR_Share\bin\win64\rrClientconsole.exe" -Service -rrRoot "\\3DCSERVER\RR_Share"\ -LocalDataFolder "C:\RR_localdata\\"
6.02.50 08.21. 22:52.07: Unable to start process \\3DCSERVER\RR_Share\bin\win64\rrClientconsole.exe Error 2: The system cannot find the file specified..

--

and


"rrAutostartservice_Errors.log"
--
6.02.50 08.21. 22:50.08: Unable to start process \\3DCSERVER\RR_Share\bin\win64\rrClientconsole.exe Error 2: The system cannot find the file specified..
---


Somehow the win__rrWorkstation_installer.bat seems to do something wrong.
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Walter Vestergaard
3D Connection
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3dconnection



Joined: 19 Apr 2012
Posts: 19
Location/Company/Country: Denmark

PostPosted: Thu Aug 21, 2014 10:46 pm    Post subject: Solved!? - "win64" files replaced Reply with quote

I looked in the update folders from the downloaded archive and in "\6.02.50__updateFrom_6.02.00+\files\bin\win64" I found all the files the log indicated was missing.

I copied the whole folder to "\RR_Share\bin\win64"

Installed the client with the usual "win__rrWorkstation_installer.bat"

And BINGO! Now the client works and logs on with the right client:user

So something could be wrong with the update maybe?

The archive I used was "6.02.50__updateFrom_6.02.00+.zip" downloaded on the 21-08-2014
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Walter Vestergaard
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schoenberger
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Joined: 02 Mar 2005
Posts: 3786

PostPosted: Fri Aug 22, 2014 2:58 am    Post subject: Reply with quote

Ok, I will check the update files.
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Holger Schönberger
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