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Cannot find Cinema4D submitter plugin

 
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mdreams



Joined: 28 Sep 2006
Posts: 215
Location/Company/Country: US

PostPosted: Mon Oct 11, 2010 9:59 pm    Post subject: Cannot find Cinema4D submitter plugin Reply with quote

Hi,

We have installed the RR submitter plugin for Cinema4D R11. We can see that a rrSubmit_Cinema 4d_11.0+.cof installs into the /plugins folder of the application. However, we cannot seem to find a way to access this plugin from the program itself. We have looked under all the menu's, and find nothing.

Any ideas?
Thanks.
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schoenberger
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Joined: 02 Mar 2005
Posts: 3786

PostPosted: Tue Oct 12, 2010 12:23 pm    Post subject: Reply with quote

Hi

It should be in the script menu:
www.RoyalRender.de/help/index.htm?Renderer/Cinema4D/Cinema4D.htm#Submission
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Holger Schönberger
Binary Alchemy - digital materialization
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mdreams



Joined: 28 Sep 2006
Posts: 215
Location/Company/Country: US

PostPosted: Tue Oct 12, 2010 4:44 pm    Post subject: Reply with quote

We looked in there, but it's not listed. The only options we have are "Execute Last Plugin", and "User Scripts", which is empty.
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schoenberger
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PostPosted: Tue Oct 12, 2010 5:43 pm    Post subject: Reply with quote

Are you using Vista or Windows 7?
Was the installer executed as admin and with admin rights?
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Holger Schönberger
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mdreams



Joined: 28 Sep 2006
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PostPosted: Tue Oct 12, 2010 5:59 pm    Post subject: Reply with quote

Windows XP x64.

Yes, installer was executed as admin. When we check the /plugins folder for cinema4D the file is there, just not accessable from within the application menu.
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schoenberger
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PostPosted: Wed Oct 13, 2010 11:42 am    Post subject: Reply with quote

To recheck: Is it Cinema R11 or Cinema R11.5?
(if it is R11, is R11.5 a free update?)
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Holger Schönberger
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mdreams



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PostPosted: Wed Oct 13, 2010 3:14 pm    Post subject: Reply with quote

We are using Cinema 4D Studio Bundle R11. The upgrade to R11.5 was a payed upgrade.
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schoenberger
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PostPosted: Wed Oct 13, 2010 3:25 pm    Post subject: Reply with quote

ok, all my test machines are 11.5.
I will setup a new one with R11.
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Holger Schönberger
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mdreams



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PostPosted: Wed Oct 13, 2010 4:33 pm    Post subject: Reply with quote

thanks, let me know if you are able to reproduce the problem.
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schoenberger
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PostPosted: Thu Oct 14, 2010 1:45 pm    Post subject: Reply with quote

Note: It will take a bit more time as I only have 11.5 installer.
I need to request an 11.0 installer.
(So the fix would probably not be in the next update which is released until mid next week.)
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Holger Schönberger
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schoenberger
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PostPosted: Wed Oct 20, 2010 4:33 pm    Post subject: Reply with quote

The issue is fixed. #rr2095 Submitter Plugins: Cinema: vR11 broken
It has been some new file render formats that have been introduced with 11.5.

Quickfix:
www.RoyalRender.de/download/rrSubmit_Cinema 4d_11.0+.cof
Please replace the file in the RR folder and reinstall the plugin.
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Holger Schönberger
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mdreams



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PostPosted: Tue Nov 16, 2010 6:07 pm    Post subject: Reply with quote

We can see the plugin now in the menu, but when we click on it a prompt appears asking you to Save the file. When the file is saved, that's all that happens. The RR submitter screen does not launch.
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