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mdreams
Joined: 28 Sep 2006
Posts: 215
Location/Company/Country: US
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 Posted: Mon Oct 11, 2010 9:59 pm Post subject: Cannot find Cinema4D submitter plugin |
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Hi,
We have installed the RR submitter plugin for Cinema4D R11. We can see that a rrSubmit_Cinema 4d_11.0+.cof installs into the /plugins folder of the application. However, we cannot seem to find a way to access this plugin from the program itself. We have looked under all the menu's, and find nothing.
Any ideas?
Thanks. |
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schoenberger
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Joined: 02 Mar 2005
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| Posted: Tue Oct 12, 2010 12:23 pm Post subject: |
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mdreams
Joined: 28 Sep 2006
Posts: 215
Location/Company/Country: US
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| Posted: Tue Oct 12, 2010 4:44 pm Post subject: |
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We looked in there, but it's not listed. The only options we have are "Execute Last Plugin", and "User Scripts", which is empty. |
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schoenberger
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| Posted: Tue Oct 12, 2010 5:43 pm Post subject: |
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Are you using Vista or Windows 7?
Was the installer executed as admin and with admin rights?
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Holger Schönberger
Binary Alchemy - digital materialization |
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mdreams
Joined: 28 Sep 2006
Posts: 215
Location/Company/Country: US
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| Posted: Tue Oct 12, 2010 5:59 pm Post subject: |
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Windows XP x64.
Yes, installer was executed as admin. When we check the /plugins folder for cinema4D the file is there, just not accessable from within the application menu. |
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schoenberger
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Joined: 02 Mar 2005
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| Posted: Wed Oct 13, 2010 11:42 am Post subject: |
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To recheck: Is it Cinema R11 or Cinema R11.5?
(if it is R11, is R11.5 a free update?)
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Holger Schönberger
Binary Alchemy - digital materialization |
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mdreams
Joined: 28 Sep 2006
Posts: 215
Location/Company/Country: US
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| Posted: Wed Oct 13, 2010 3:14 pm Post subject: |
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We are using Cinema 4D Studio Bundle R11. The upgrade to R11.5 was a payed upgrade. |
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schoenberger
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| Posted: Wed Oct 13, 2010 3:25 pm Post subject: |
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ok, all my test machines are 11.5.
I will setup a new one with R11.
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Holger Schönberger
Binary Alchemy - digital materialization |
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mdreams
Joined: 28 Sep 2006
Posts: 215
Location/Company/Country: US
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| Posted: Wed Oct 13, 2010 4:33 pm Post subject: |
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thanks, let me know if you are able to reproduce the problem. |
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schoenberger
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| Posted: Thu Oct 14, 2010 1:45 pm Post subject: |
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Note: It will take a bit more time as I only have 11.5 installer.
I need to request an 11.0 installer.
(So the fix would probably not be in the next update which is released until mid next week.)
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Holger Schönberger
Binary Alchemy - digital materialization |
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schoenberger
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Joined: 02 Mar 2005
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| Posted: Wed Oct 20, 2010 4:33 pm Post subject: |
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The issue is fixed. #rr2095 Submitter Plugins: Cinema: vR11 broken
It has been some new file render formats that have been introduced with 11.5.
Quickfix:
www.RoyalRender.de/download/rrSubmit_Cinema 4d_11.0+.cof
Please replace the file in the RR folder and reinstall the plugin.
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Holger Schönberger
Binary Alchemy - digital materialization |
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mdreams
Joined: 28 Sep 2006
Posts: 215
Location/Company/Country: US
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| Posted: Tue Nov 16, 2010 6:07 pm Post subject: |
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We can see the plugin now in the menu, but when we click on it a prompt appears asking you to Save the file. When the file is saved, that's all that happens. The RR submitter screen does not launch. |
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