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hemn



Joined: 15 Oct 2008
Posts: 8
Location/Company/Country: Sweden

PostPosted: Fri Dec 12, 2008 4:36 pm    Post subject: Linux or Windows? Reply with quote

Hi,
We are planning on installing RR on our server. I have some questions though!

Are there any differences between the windows and the Linux versions in:

- Plug-in updates (which one releases first or they come together)?
- extra/less Features (stuff you can do on one of them that u can't on the other)?
- and finally which one is more popular?

Thx in advance..
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schoenberger
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Joined: 02 Mar 2005
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PostPosted: Fri Dec 12, 2008 8:20 pm    Post subject: Reply with quote

Hi

If your artists are working on linux, then the user has less possibilties compared to the windows user.
There are some tools not available for Linux. (like the sequence checker or the 3d application plugins (as they use ActiveX)).

We are aware of the missing features and therefore we are currently switching our framework to QT (complete re-write from zero). As a complete re-write takes time, we cannot tell and release date. (probably spring)
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hemn



Joined: 15 Oct 2008
Posts: 8
Location/Company/Country: Sweden

PostPosted: Fri Dec 12, 2008 8:43 pm    Post subject: Reply with quote

Hi,
We are working on windows, but I wondered if there will be any limitations if we installed the RR server on a linux machine, compared to a windows machine? And its important to know if RR updates/releases for both windows and linux come at the same time or not? thx again for the quick answer.
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schoenberger
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PostPosted: Sat Dec 13, 2008 2:21 pm    Post subject: Reply with quote

The RR server itself does not run on a linux machine.
But you do not have to run the RR server on a fileserver, you can use any XP machine.
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Holger Schönberger
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hemn



Joined: 15 Oct 2008
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PostPosted: Mon Dec 15, 2008 8:17 am    Post subject: Reply with quote

There is a linux version of the RR server! I guess you mean that we cannot use it if our clients are on windows machines, right?
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schoenberger
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PostPosted: Mon Dec 15, 2008 1:14 pm    Post subject: Reply with quote

There is no version of the RR server, which runs on linux.
The server is a windows version only. But you can use linux clients/submitter with the windows server.
Only submitter, client and control are working on linux.
Take a look here:
http://www.royalrender.de/index_requirements.htm
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hemn



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PostPosted: Mon Dec 15, 2008 2:40 pm    Post subject: Reply with quote

Alright, got it now. Sounds good.
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hemn



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PostPosted: Mon Jan 05, 2009 10:15 am    Post subject: License Reply with quote

Hi, Who do we have to contact to buy some license, we've tried the traditional way but no answers!? Really strange!
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schoenberger
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PostPosted: Mon Jan 05, 2009 11:25 am    Post subject: Reply with quote

Hi

What is the "traditional way"?

You have to fill out the register form at the server (menu help/register) and send me a LicenseRequest file. (if you would have send an email to support, you would get the same answer, in case this was the traditional way you tried)
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hemn



Joined: 15 Oct 2008
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PostPosted: Mon Jan 05, 2009 12:03 pm    Post subject: Reply with quote

That is what we exactly did , for more than two weeks ago, but no answer! What could've gone wrong?

And by the way, we have sent a bunch of emails to support too, no answer as I mentioned before, thats why I wrote here. I got quick answers on this thread before so I guessed I give it a try here.
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schoenberger
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PostPosted: Tue Jan 06, 2009 12:23 pm    Post subject: Reply with quote

Strange.
I have searched for the email address you entered for this forum and did not found any email.
Have you used that email to send to support@ or have you used a different email?
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Holger Schönberger
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hemn



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PostPosted: Wed Jan 07, 2009 8:53 am    Post subject: Reply with quote

Hi,
I haven't used the same address when we contacted the support and so on. I will email you now, to the forum email here (Forum@BinaryAlchemy.de) and write down the address you should look for.
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schoenberger
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PostPosted: Wed Jan 07, 2009 11:57 am    Post subject: Reply with quote

I did not received an email.
I also checked the spam folder of my provider and still no email.
I will try write an email to your email address I found on your website hemn.se.
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hemn



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PostPosted: Wed Jan 07, 2009 1:39 pm    Post subject: Reply with quote

I have answered that email, with all the information you need. I think we are on track now.
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