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ERR Error - Unable to save stat file '\\ROYAL-RENDER\rr\sub\

 
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bmamba



Joined: 13 Apr 2012
Posts: 13

PostPosted: Fri Oct 25, 2013 4:23 pm    Post subject: ERR Error - Unable to save stat file '\\ROYAL-RENDER\rr\sub\ Reply with quote

Hello, I have a problem after upgrading from 6.02.16 to 6.02.20_7a, the client remind me this error:

ERR Error - Unable to save stat file '\ \ ROYAL-RENDER \ rr \ sub \ stats \ 3D4.stdb' System error: Error 5: Access is denied ..;; (_rrClientStats :: Save) rrClient console L 6.02.20_7a

Can you help me?

Thanks in advance
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schoenberger
Site Admin


Joined: 02 Mar 2005
Posts: 3785

PostPosted: Fri Oct 25, 2013 4:28 pm    Post subject: Reply with quote

Hi

What are the access rights for the folder \ \ ROYAL-RENDER \ rr \ sub \ stats.
Does this folder exist?

Was the client started manually or do you run it as service?


Have you set inheritable permissions?
www.RoyalRender.de/help/index.htm?Installation/Permanent/File_Access_Rig/File_Access_Rights.htm


Note: This has no influence on the client render at all.
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Holger Schönberger
Binary Alchemy - digital materialization
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bmamba



Joined: 13 Apr 2012
Posts: 13

PostPosted: Fri Oct 25, 2013 4:36 pm    Post subject: Reply with quote

the folder is set to 775 as access rights, the folder exists and clients are started as services.
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bmamba



Joined: 13 Apr 2012
Posts: 13

PostPosted: Fri Oct 25, 2013 5:08 pm    Post subject: Reply with quote

Solved, I gave 777 as permissions to the folder and everything works!
thanks
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